Last updated: 24/07/2026
At Jolis Instants, we attach great importance to the protection of your personal data. The information you entrust to us is used solely for the purpose of your order, its tracking, and improving your experience on our store.
The information we collect
When you place an order or use our site, we may collect:
- your first and last name;
- your delivery and/or pickup address;
- your email address;
- your phone number (if you provide it);
- information related to your order;
- certain technical data such as your IP address or browser.
Payment information is never stored by Jolis Instants. It is processed securely by the payment providers offered by Shopify.
Why do we use this information?
Your data allows us to:
- prepare and ship your order or arrange a pickup;
- inform you of the progress of your order;
- respond to your requests;
- provide after-sales service;
- comply with our legal and accounting obligations;
- improve the functioning of our store.
Who do we share your data with?
Your information is only transmitted when necessary for the proper processing of your order, notably to:
- Shopify, which hosts our online store;
- our payment providers;
- our carriers, when your order is shipped.
We never sell or rent your personal data to third parties.
How long do we keep your data?
Your information is kept only for the period necessary for managing your order and complying with applicable legal obligations.
Cookies
Our site uses cookies to ensure its proper functioning, improve your navigation, and measure the store's audience.
You can accept or refuse certain cookies using the banner provided for this purpose during your first visit.
Your rights
In accordance with the General Data Protection Regulation (GDPR), you can at any time:
- access your data;
- request its rectification;
- request its deletion where possible;
- object to certain processing;
- request the portability of your data.
For any questions or to exercise your rights, you can contact us at:
If you believe your rights are not being respected, you can also file a complaint with the CNIL.
Security
We implement the necessary measures to protect your personal data. Payments are secured by the payment solutions offered on Shopify.
Modification of this policy
This privacy policy may be updated to reflect legal, technical, or business developments. The version published on this page is always the current version.